Measuring the returns from Learning and Development initiatives

Every year, companies invest highly in training programs & workshops that have a direct impact on the businesses and the skill development of the employees. To be precise, this practice improves the productivity of the employees resulting in the overall growth of the organization.

Not to forget, such HR initiatives turn out to be a high-cost affair. To evaluate the effectiveness of these programs from a financial standpoint, it is vital to calculate the return of investments associated with creating, conducting the training, and measuring the results achieved by the employees.

In today’s globalized world, it is very critical that the employees communicate effectively with their colleagues, business associates, clients, etc and therefore there is a noticeable trend where we see on how companies invest into time, effort and money, offering English business language courses from mid-senior level executives. This helps the employees to develop their business communication skills that in turn boost their morale.

The companies investing highly in learning programs have high expectations when it comes to calculating the Return on Investment (ROI).

The question you might have is what is the ROI on learning? Here are some FAQ’s that will help you understand how ROI is calculated on every penny invested.

1) Increasing reach & frequency to the newer geographies: Flawless business communication can attract new clients/customers and contribute to the growth of the organization.

2) More meaningful communication: Trainings & workshops help employees to get into more meaningful communication with not only their clients/customers but also as internal discourse thereby providing an overall pleasurable customer experience.

3) Recruiting top talent: Language training provides employees with opportunities to further upskill themselves thereby adding value to their career and can be one of the vital reasons for hiring top talent.

4) Employees feel valued: Learning helps employees feel rewarded and keeps them engaged with the company.

A solution to this is the Pearson English Online Test, which offers improved performance of learners globally to communicate, collaborate, and operate effectively with the clients. Right from mid-level to senior managers and higher up, Pearson Online English contributes to increasing their language proficiency in a personalized and private manner.

It is vital to promulgate a culture of learning. For a better ROI is important to have a determined learning framework where the associates and their business goals match. ROI on learning is difficult but not impossible with so many tools available.