Technical Support Versant API

Job Description for Technical Support Versant API

Responsibilities –

Help in developing APIs for Versant Integration with other ATS
Ensure all SLAs are met with strict adherence to SOPs
Gather, report and communicate customers’ requirement and feedback on the Integration process
Drive the key Vendors and Partners to ensure the delivery of services
Serve as the link of communication between Clients, Internal teams and Partners for Integration processes
Structured Meetings with Clients at different Levels
Create reports for the Leadership Team and Clients

Requirements –

Proven Experience in building APIs
Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
Problem-solving, ability to prioritize and meet critical deadlines

Experience –

Between 2 – 6 years, preferably in an ATS, LMS, HRIS, HCM, TMS, Assessment company’s Engineering Team

Education –

Engineering in IT or CS